Last updated: 11 September 2026
Information you give us (name, email, phone, business details, application answers, onboarding materials), payment information (processed by our payment providers — we don't store card numbers), and usage data (pages visited, via cookies and analytics tools including Meta Pixel and Google Analytics).
To deliver services you purchase, respond to applications and inquiries, send transactional messages, and — only with your consent — marketing email/SMS. We use analytics and advertising cookies to measure and improve our marketing, including retargeting on platforms like Meta.
We share data only with service providers who help us operate (hosting, CRM, payments, analytics, communications), under contracts limiting their use of it. We never sell your personal information.
Email and SMS marketing require your separate, optional consent, collected at the point of signup. Unsubscribe anytime via the link in any email or by replying STOP to texts. Consent is not a condition of purchase or giveaway entry.
We may record and transcribe calls with clients, applicants and prospective clients, and we may use automated tools to produce written summaries of those calls. We do this for quality, training and accurate record-keeping. You are told at the start of any call that is being recorded. You can ask us not to record — we will continue the call without recording, or arrange another way to speak with you. Declining costs you nothing and does not affect the service you receive.
Recordings, transcripts and summaries are kept for no longer than 90 days and are then deleted automatically, unless we are required to keep one for longer to resolve a dispute or to meet a legal obligation.
If you are in the United States, we ask for the agreement of everyone on the call before we start recording. If you are in Canada, we tell you at the outset that the call is being recorded, what it is for, and how to decline. If you are in the United Kingdom, we rely on our legitimate interests in service quality and accurate records; you can object to that at any time by writing to support@mybeautyoffice.com.
You may request access to, correction of, or deletion of your personal data at support@mybeautyoffice.com. Residents of certain jurisdictions have additional statutory rights.
My Beauty Office · My Beauty Office Ltd. · Ontario, Canada · support@mybeautyoffice.com
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